Shipping policy

Shipping Policy
Who We Are Ameline.co ("we," "us," or "our") operates the website www.ameline.co (the “Site”). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs
- Free Shipping: We offer free shipping on all orders. Shipping Range
- Delivery Area: We currently ship within EU, USA, Canada & UK.
- Future Expansion: We are considering expanding our delivery areas.

Order Processing Time
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Cut-off Time: Orders placed before 22:00.
- Shipping Days: Orders are not processed on weekends or public holidays.

Delivery Time
- Estimated Delivery: Orders typically arrive within 2-7 business days after processing, depending on the destination. Shipping Process
- Courier Services: We use reliable carriers such as DHL, and FedEx for all shipments.
- Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items
- Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.
- Lost Orders: If your order is lost, please reach out to us immediately for assistance.

Returns
- Returns Policy: For detailed return instructions, please refer to our https://ameline.co/pages/refund-and-return

Contact Us
If you have questions or concerns about this Shipping Policy, please contact us:
- Email: contact@ameline.co
- Phone: +34638232885
- Address: Ávila 2, 08018 Barcelona, Barcelona, Spain
- Customer service: Monday to Friday between 9:00 am to 5:00 pm